When it comes to selling something online, it is important for any company especially an online reputation management company to ask several questions before proceeding. Questions such as what are you going to sell? How are you going to deliver it? How are you going to accept payment? Do your customers need to log into your website? How will you communicate with your customers?
When you are answering what product or service you will be selling, it is important to figure out the kind of information you’re going to display for each product, the way that you price the items, whether or not you plan on offering coupons, if your products are unique, whether you can on having any inventory, and whether or not your products will be customisable or not. When you are thinking about the delivery method first is your product digital or a physical good. There are digital downloading service such as Easy Digital Downloads or Checkout For Digital Goods For WooCommerce. It is more complicated when it comes to physical products since you need to figure out the shipping services, how large the boxes will be, whether you can ship multiple items together, whether it is a fragile good or not, and the way you will deal with international shipping. It is also extremely important to consider your method of payment. It is important to also consider factors such as how your customers will view, edit and cancel their order, how they will provide feedback, change their payment options, and whether they have to update their shipping address. Being able to give customers the facility to log into your site and carry out specific tasks requires some thought. E-mail, newsletters and even social media are common ways now to communicate with customers and also planning what to say to your existing or new customers also requires thought.